We use cutting-edge technology with high-security firewalls which intrinsically regulate data access. We understand that security and confidentiality are paramount, so if you want us to operate from your servers, we conduct the business remotely, thus nullifying the risk of data theft. Regular dictums like prohibiting the use of floppy and USB drives, and banning email access for process executives are followed.

The people we employ are based on three factors:

1) extensive background checks that ensure credibility
2) checking if they are proficiently trained and highly skilled in international medical coding standards, and
3) a strong sense of ethical responsiveness

Most of our coders are certified by the American Association of Professional Coders (AAPC) and regularly update themselves with the latest methodologies from associations like AAPC and other governing bodies.

To uphold the sanctity of protected health information (PHI), we deploy a security officer who leads a team that manages the security of systems 24/7. As mentioned earlier, data capture devices are a strict no and all the security personnel are screened to ensure no information is captured. Moreover, secure digital copies are used for data exchange, so that there is no risk of paper printouts being passed around.

The credibility of employees is constantly verified extensively. Additionally, the access of employees is cleared on the basis of the work they have been assigned. To ensure all of this is taken care of, employees are required to sign ironclad confidentiality agreements. And to maintain compliance, regular audits are actioned to analyze whether HIPAA compliance solutions are observed or not.